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His account was blocked and he didn’t have access to his registered email. Despite his pleas for assistance, we regretfully informed him that we couldn’t help due to the issue being over a year old, making it a ‘cold case’. The player from Argentina had deposited and attempted to withdraw 20900, at which point his casino account was locked. He claimed to have never violated any policies and only used one account and one card. The player had undergone full KYC verification and had previously made a successful withdrawal.

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Player’s account blocked by 1win.

We had suggested the player contact his payment provider for an investigation, as it was a complicated process that might take approximately one month. We also advised him against depositing any more funds until the issue was resolved. Unfortunately, the player did not respond to our further communications, leading us to close the complaint. The player from India had reported that after experiencing withdrawal difficulties, the casino had requested KYC documentation, which he had provided. However, after that, withdrawals were stopped and, subsequently, his account was blocked while holding a 1 lakh balance.

The player from Nigeria is experiencing difficulties withdrawing his winnings due to ongoing verification. The player from Brazil is experiencing difficulties withdrawing his winnings. Unfortunately, his email address can’t be verified as the casino blocked all users of protonmail. The player from India had her account blocked without further explanation.

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• After our intervention, the casino reactivated the account and allowed the withdrawal.
• Despite our team’s efforts to communicate and provide assistance, the player had not responded to our messages and questions.
• Unfortunately, using another person’s payment method had been strictly against the terms and conditions of the casino, so the complaint was initially rejected.
• Instead of refunding the money to her game account, the casino had retained it.
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We currently have 5 complaints about this casino in our database. Because of these complaints, we’ve given this casino 2,057 black points in total. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review. Red Feather Solutions is your go-to partner for Advanced IT Solutions. With a dynamic team and a commitment to excellence, We turn concepts into accomplishments, delivering innovative and personalized solutions that propel businesses forward..

• Currently, Outrageous Time any regarding the most popular live game within platform.
• The player’s withdrawal is delayed due to ongoing verification.
• The player from India could not access his registered email address and had been unsuccessful in making contact with the 1win team to update his email.
• The goal is to cash out before the rocket explodes, making for dynamic and adrenaline-filled gameplay.
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• The casino had initially blocked the account due to alleged violations of their rules but ultimately allowed the player to access his winnings.
• Now they get another crack at the finals against MI New York, a team they’ve already beaten twice this season.
• She continued to receive vague timelines for the processing of her payout.
• We had requested further information, including a screenshot of her withdrawal history and relevant communication with the casino, but she did not respond.
• We had invited the casino to submit any evidence they had of the player’s alleged multiple accounts.
• However, he had encountered an issue with the email verification process, as he was not receiving the verification code.

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The player had confirmed that he did not use any bonus codes and his winnings amounted to INR15,000. We had asked the player to forward all relevant communication between him and the casino for further investigation. However, the player did not respond to our messages and questions, therefore we were unable to investigate further and had to reject the complaint. The player from Thailand had issues making a withdrawal of $25 in ETH.

• The player from Ukraine wished to have the email address registered with their casino account updated.
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• Consequently, the complaint was deemed unjustified and was rejected.
• The casino told the player that this was due to checks on the account as part of the verification process.
• The player from Argentina had struggled with a gambling addiction and had repeatedly requested self-exclusion, but the casino’s support had not responded adequately.
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• However, due to a lack of response from the player to follow-up inquiries, the complaint was currently closed.
• The player from Maldives had won $200 and decided to withdraw the winnings.

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Player’s withdrawal request repeatedly declined.

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The player from Brazil is struggling with his account in the casino. Even though the player confirmed their email was changed as per his request, we didn’t receive a confirmation from the player regarding the withdrawal of his funds. The player from Peru has difficulties with the casino where their winnings of over 3000 soles remain unpaid.

Player’s request for account closure is ignored.

The casino’s platform was not providing any responses to her complaint. As a result, we had no choice but to reject the complaint due to lack of player’s cooperation. The player from South Korea had had multiple unsuccessful attempts to withdraw from the casino. Despite having contacted customer service and tried various withdrawal methods, the issue had remained unresolved. The player had reported that he could deposit but was unable to withdraw his winnings, a problem that hadn’t existed before.

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Player is experiencing withdrawal issues due to missing email confirmation.

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Despite the delay, the player had been advised to wait for at least 14 days after the withdrawal request. This was due to the usual processing times and potential delays caused by unfinished KYC verification or high volume of requests. The player had expressed frustration over the lack of response from the casino. However, the issue was eventually resolved, and the player confirmed that they were able to withdraw their winnings.

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Despite being told that the change would occur within 24 hours, the player is still waiting since June 17th for the change. The player informed us the issue was resolved earlier than we managed to invite the casino to the thread. The player from Australia is having difficulty withdrawing his winnings as all attempts have been declined. A player from Greece is experiencing difficulties while depositing money via VISA card. The player from Argentina is unable to withdraw due to not receiving a verification code via Hotmail.

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Consequently, the complaint was rejected due to lack of engagement. The player from Cyprus mistakenly selected a Tether BEB20 withdrawal instead of ERC20, causing the funds to be sent to an unsupported wallet. He sought assistance from the casino, but they did not understand his situation. The Complaints Team attempted to gather more information from him, but he did not respond to their inquiries.

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The player from the Philippines had submitted a withdrawal request less than two weeks before contacting us. We acknowledged the delay and advised her to be patient while the casino processed her withdrawal. After the recommended timeframe passed without a response from her, we were unable to investigate further and had to reject the complaint. The player from India accused 1Win of being a scam, highlighting a lack of transparency regarding regulation and a refusal to answer questions about compliance.

He had previously made successful withdrawals and passed KYC verification. He was later able to withdraw a small amount after document approval, but encountered issues when attempting to withdraw again. The complaint was rejected due to the player’s lack of response to further inquiries. The player from Chile had been struggling to withdraw funds from 1win Casino due to issues receiving the verification code on his iCloud email. After he had contacted the casino’s customer service and received no resolution, he turned to the https://www.mufcinfo.com/manupag/articles/article_pages/exploring-1win-kr-live-casino.htm Complaints Team for help. The Team had discovered that the player had two accounts, which was generally prohibited by online casinos.

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Unfortunately, instead of waiting for the withdrawals to be processed, the player chose to cancel them and play with the winnings, resulting in the loss of funds. The player experienced significant delays in receiving their 13,000 INR withdrawal due to issues with the payment processing. After extensive communication with both the casino and the Complaints Team, the funds were eventually returned to the player’s game balance after over 100 days.