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Typically The gamer through Spain is going through difficulties pulling out her profits credited in purchase to continuing verification. The gamer from Greece experienced been unable to become in a position to pull away the earnings credited in order to an unfinished KYC method. Typically The online casino later on knowledgeable that will typically the participant had effectively completed the verification process in add-on to withdrawn their cash.

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• The Particular Complaints Team experienced described of which withdrawals can take moment in purchase to procedure plus had suggested endurance although holding out regarding typically the money.
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• Typically The Issues Team designated the complaint as resolved in inclusion to indicated appreciation regarding his cooperation.

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The Particular Problems Staff investigated the particular concern plus required proof from the particular casino, which proved the particular presence regarding multiple accounts. Consequently, it had been determined of which the casino’s activities have been justified, plus the complaint has been rejected. The Particular participant coming from Poland confronted problems pulling out money from their particular 22bet accounts after possessing a hacker attempted to accessibility it. Regardless Of sending proof associated with personality, which includes screenshots in addition to IDENTITY, the particular online casino rejected to be in a position to acknowledge the particular accounts as theirs. All Of Us came to the conclusion of which the player got not entered the proper private information during sign up. As A Result, typically the complaint was declined as typically the casino had been not necessarily obliged to be in a position to consider actions with out the particular right preliminary information.

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Not Enough Proof Through Participant

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